Release Update (27th, November)--V3.2.2

Version: CX 3.2.2

Release Date: 27th, November 2023

Bug fixes

  • Fixed some existed bugs on Salesforce CRM

  • Fixed some existed bugs on Audio&Video Chat

  • Fixed some existed bugs on Notification

  • Fixed some display bugs on Dashboard

New Add Features

  • Support the function of Single Sign-On(SSO)

  • Support agent setting preferences

  • Add the chat bot on Work Flow

  • Add the function of Restricted Words

  • Add statistical reports for Work Flow

Improve Features

  • Optimized the statistical reports for Inbox

  • Optimized the rebranding function

  • Optimized the UI of the contact fields

  • Optimized the interaction between preview and visitor side in Web Chat

  • Optimized the CX login graphic verification code

Delete Features

  • N/A

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