Release Update (11th, July)--V3.1.0

Owned by SUPPORT
Last updated: Jul 11, 2023
1 min read

Version: CX 3.1.0.

Release Date: 11th, July，2023

Bug fixes

  • Fix some bugs

New Add Features

  • New Agent UI

  • New Admin UI

  • Office Hour & Holidays

  • Support SLA

  • Omnichannel Widget

  • Support Gmail (Inbox & SMTP)

  • Password Policy

  • Two-Factor Authentication (Email)

  • GDPR Compliance

  • Anti-Hacking

  • Salesforce Integration

  • Support WhatsApp Cloud API

  • WhatsApp proactive template messages

  • Support more message types

  • Notifications & Email Template

Improve Feature

  • Optimized Routing Rules

  • Optimized Auto distribution Strategy

  • Optimized tenant management

  • Optimized On-Premise deployment

  • Optimized License system

  • Optimized IP address prevention strategy

  • Optimized SMTP Server Feature

Delete Features

  • N/A