Release Update (8th, May)--V2.1.0

Version: CX 2.1.0.

Release Date: 8th, May，2023

Bug fixes

• Fix Some bugs

New Add Features

• Fix in reading the canned message directory

• Fix some character length bugs

• Fix inbox email channel configuration

Improve Feature

• Optimize inbox chat file names from ambiguous to relatively precise

• Optimize the search algorithm for canned messages and knowledge bases to make search results more accurate

• Optimize livechat and visitor side layout

• Optimize the inbox agent console and display chat messages

• Prompt for optimizing file upload exceeding limit

• Live chat and inbox management interface optimization

• Personal information interface optimization

• Optimization of Inbox ticket filtering interface

Delete Features

• N/A