Release Update (29th, February)--V3.2.3.1

Owned by SUPPORT
Feb 29, 2024
1 min read

Version: CX 3.2.3.1

Release Date: 29th, February 2024

Bug fixes

  • Fixed some existed bugs on Agents' chat

  • Fixed some existed bugs on Inbox's tags

  • Fixed some existed bugs in Workflow

  • Fixed some existed bugs in connecting social channels

  • Fixed some existed bugs on Telegram

  • Fixed some existed bugs in routing rules

  • Fixed some bugs in system installation initialization

New Add Features

  • Add the function of authorization credentials: including three options: Basic, OAuth 2.0 and Authorization Header

  • Support the function of two-way calls and conference on the call channel

  • Optimized the function of webhook and added more webhook events

  • Added the function of chatbot asynchronous reply mode

  • Provided available ticket APIs and other related APIs

  • Variable input in workflow supports multiple types of data

  • Added enable switch for network status display

  • Updated some new workflow templates

Improve Features

  • Optimized the UI of workflow component connection lines

  • Optimized the UI of agent panel buttons

  • Optimized the UI of adding text links through the rich text editor in workflow

  • Optimized the function of adding enable input area in offline-message

  • Optimized the function of transferring calls

  • Optimized the UI of visitors page when pre-chat has multiple Fields

  • Optimized the color of tags in inbox

  • Optimized the display effect in the input box when making multiple selections

  • Optimized the logic of pre-chat triggering workFlow

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