Release Update (28th, September)--V3.2.1

Owned by SUPPORT
Last updated: Sept 27, 2023
1 min read

Version: CX 3.2.1

Release Date: 28th, September 2023

Bug fixes

  • Fixed some existed bugs on Workflow

  • Fixed some existed bugs on Global Settings

  • Fixed some existed bugs on call channel

  • Fixed some display bugs on Salesforce CRM

New Add Features

  • Developed CX Administrator and Tenant REST API V0.1

  • Support adding more types of custom fields in Omni Widget

  • Support adding custom fields and mapping fileds in Inbox

  • Support synchronization of audio/video chat records under webchat to CRM (Salesforce, ZOHO)

  • Add the function of system notification

  • Add more statistical reports for Inbox

  • Add statistical reports for Global Features

Improve Features

  • Optimized the UI of the Inbox in Agent Panel

  • Optimized the UI of the chat history

  • Optimized the chat emoticon component

Delete Features

  • N/A