Release Update(25th, Jan)--V5.5.1

Version: CX 5.5.1

Release Date: 25th, January 2025

New Add Features

• Supports receiving MMS messages,and agents can send MMS picture-type messages to make the information more vivid and intuitive.

Enhanced Features

• Added loading animation to the CRM integration settings page to improve user experience.

• Optimized message loading time for emails with rich text format to improve user experience.

• [System Admin] Change the Twilio SMS type in the SMS channel to optional in the permission settings.

Delete Features

• N/A

Bug Fixes

• Fixed some Rest API issues.