Release Update(12th, Nov)--V5.2

Owned by SUPPORT
Nov 13, 2024
1 min read

Version: CX 5.2

Release Date: 12th, Nov

New Add Features

  • 【super&tenant】Added Widget Auto-delayed loading strategy to help you reduce the waste of system resources.

  • 【super】Added certificate verification during system initialization. The system will prompt you if the uploaded certificate file does not match the key, or the uploaded certificate cannot obtain the intermediate certificate chain, helping you avoid the impact of the certificate on your business.

  • 【super】The license key now contains not only the number of Agents but also the distributable quantity of Add-on functions, such as AI Agent and WorkFlow Triggers. You can view the quota and usage on the Dashboard on the homepage.

(1) When creating a tenant, you can decide whether to open these functions for the tenant. When the distributable quantity is exhausted, you will be unable to continue to enable add-on functions for new tenants.

(2) In addition to being able to control whether tenants can use Add-on functions, you can also control the quantity quota of tenant functions by yourself. For example: Widget, Channel Account, Workflow, maximum concurrency of Audio and Video, Canned Message, AI Agent, Files and URLs (dataset resources).

  • 【super】Supports adding custom applications for Single Sign-On(SSO), improving user experience.

Enhanced Features

  • 【Super】Add 24-hour real-time tenant reports to the Dashboard, including online Agents, ongoing chats, ongoing workflows, visitors on site, open tickets.

  • 【Super】Add a report on the growth of Agents and Tenants in the past 12 months to the Dashboard.

  • 【Tenant】Add the statistics and display of function quota and usage on the Company page.

Delete Features

  • N/A

Bug Fixes

  • Fixed the issue where the Agent could not be successfully exited when it was disabled in some cases.

  • Fixed some UI presentation issues.