Release Update (27th, November)--V3.2.2

Version: CX 3.2.2

Release Date: 27th, November 2023

Bug fixes

• Fixed some existed bugs on Salesforce CRM

• Fixed some existed bugs on Audio&Video Chat

• Fixed some existed bugs on Notification

• Fixed some display bugs on Dashboard

New Add Features

• Support the function of Single Sign-On(SSO)

• Support agent setting preferences

• Add the chat bot on Work Flow

• Add the function of Restricted Words

• Add statistical reports for Work Flow

Improve Features

• Optimized the statistical reports for Inbox

• Optimized the rebranding function

• Optimized the UI of the contact fields

• Optimized the interaction between preview and visitor side in Web Chat

• Optimized the CX login graphic verification code

Delete Features

• N/A

For system update please refer to this document: