Release Update(13th, Feb)--V5.5.2

Version: CX 5.5.2

Release Date: 13th, February 2025

New Add Features

• Supports agents to copy and quote messages in WhatsApp channels to improve message handling efficiency and communication quality.

Enhanced Features

• N/A

Delete Features

• N/A

Bug Fixes

• Fixed the issue where the history did not display the contact and agent avatars in Call channel.

• Fixed the issue where the connections of the HTTP component node in Workflow were misaligned in some cases.