System Logs

Logs is a place to visualize the current system health, where you can view the system's operation log and login logs.

1 1. Access Logs
2 2. Audit Logs
3 3. Server Logs

1. Access Logs

This log details the access status of the administrator and each tenant at the system level.

It provides visibility into the visitor's account, timestamp, access path, IP address attribution, and other relevant information. Users have the option to filter access records by date within a specific timeframe or query records using keywords like company name, memo, and more.

2. Audit Logs

This log documents the administrative operations performed.

Administrator have the ability to retrieve operation records by filtering them based on action type, module, and time. The list provides a summary of actions such as addition, deletion, modification, and querying. By clicking on the corresponding action icon, you can access detailed information about the operation record.

3. Server Logs

This platform serves as the central hub for managing system logs.

Here, administrators can effortlessly download, view, and delete different types of system logs, enabling efficient issue diagnosis and resolution.

You can set the total number of copies of the log here, and any copies that exceed the set value will be automatically cleared. You can also set the output level of the logs here, and currently we provide the following types of logs:

ERROR
WARN
INFO
DEBUG
TRACE

Through Rule Setting, you can configure the log level and the automatic log cleaning policy.

Whenever the log file size reaches 100 MB, a file named after the current date will be compressed and generated.

Type	DESC

Type	DESC
application.log	The App Service master log file.
apps_objects.log	Dynamic form logs, when some core businesses involve dynamic forms, logs will be written to this file if an exception occurs.
inbox_channel.log	Logs related to the channel corresponding to the inbox.
email.log	Logs related to mail receiving and sending.
database.log	Database-related operation logs.
access_log.log	Logs related to user access.
call_event.log	PBX-related logs will be written to this file.
schedule_jobs.log	Logs related to scheduled jobs.
crm_data.log	If an exception occurs when communicating with a third-party CRM, please refer to this document.