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Release Update(23rd, March)--V5.6

Release Update(23rd, March)--V5.6

Version: CX 5.6

Release Date: 23rd, March 2025

New Add Features

  • Added a "Jump to" component to the workflow. This component can help you directly jump to specific steps, optimize the process, and handle exceptional situations.

  • Added an error summarization function to the workflow. It helps you quickly understand the errors existing in the flow and locate them promptly.

  • Added the function of a one-click regularization component to the workflow. It helps you organize the components quickly, making the page more readable and aesthetically pleasing.

  • Added shortcut keys to the workflow to enhance work efficiency.

  • Add the broadcast function. It allows you to send messages to contacts who have subscribed to WhatsApp messages. This saves time and effort and helps you customize messages for different audience groups, ensuring relevant and personalized communication.

Enhanced Features

  • Optimized the deletion logic. You can view all the usage paths of the object to be deleted.

  • Unified the field lengths for creating and importing contacts in the system.

  • Optimized the data display of the report pie chart. When the mouse hovers over the corresponding segment, the data and the name will be displayed synchronously.

Delete Features

  • N/A

Bug Fixes

  • Fixed the issue that the format of the phone number field during contact import would cause other normal records to fail to be imported.

  • Fixed the issue where the output language was inconsistent with the settings when using the AI summarization function in some cases.

  • Fixed the issue that notes with attachments could not be sent normally through channels other than the Email channel in some cases.