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Quick Start Guide for Web Chat
Tenant Admin User Guide
1. Getting Started with CloudCX
2. CloudCX for Your Website
3. Social Media Integration
4. Automation
5. Help Center Management
6. Contacts Management
7. Analytics
8. APP&Integrations
9. Global Settings
9.1 People
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9.1.1 Agents Management
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9.1.2 Chat Queue Management
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9.1.3 Skills Management
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9.1.4 Roles&Permissions
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9.1.5 Custom Away Status Management
9.2 Company
9.3 Security Setup
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9.4 Rebranding
9.5 Notification Center
9.6 Logs
9.7 Advanced
10. Profile Setup
Agent User Guide
OmniSuit (Mobile App) User Guide
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9. Global Settings
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9.1 People
9.1 People
SUPPORT
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Last updated:
Aug 22, 2023
1 min read
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SUPPORT