Integrating OpenAI into your CX system can help improve customer experience by providing faster and more accurate responses.
Connect CloudFon CX with OpenAI
（1）Log in to your CloudFon CX account.
（2）From the left navigation menu, go to App & Integrations.
（3）Go to the OpenAI card, and click Settings.
（4）Populate the Secret Key you created at OpenAI to complete the integration configuration of OpenAI.
（5）Select a gpt model, and you can set the model temperature.
Note: The main differences between different models are price and capabilities. For more details, please refer to OpenAI’s official website: https://openai.com/
The higher the temperature, the stronger the creativity, and the higher the probability of uncontrollability. Lower temperatures mean greater accuracy, but correspondingly less creativity.
（6）Click Save.