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Logs is a place to visualize the current system health, where you can view the system's operation log and login logs.

Access Logs

This log reflects the access status of system administrator and each tenant from the system level.

You can view the visitor's account, time, access path, IP attribution, and other information, Filter access records by date for a specific time, or you can query records by keywords such as company name, memo, etc.

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Audit Logs

This log counts the operation log of the system administrator, through which the system administrator can clearly know what operations have been done before.

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You can query operation records based on action type, module, and time, You can view the overview of adding, deleting, modifying, and querying in the list, and click the icon of the action to view the details of the operation record.

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Server Logs

This is the centralized location for system log management, where you can download, view, and delete various types of system logs, facilitating the administrator's ability to diagnose and resolve issues.

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You can set the total number of copies of the log here, and any copies that exceed the set value will be automatically cleared. You can also set the output level of the logs here, and currently we provide the following types of logs:

  • ERROR

  • WARN

  • INFO

  • DEBUG

  • TRACE

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Through Rule Setting, you can configure the log level and the automatic log cleaning policy.

Whenever the log file size reaches 100 MB, a file named after the current date will be compressed and generated.

Type

DESC

application.log

The App Service master log file.

apps_objects.log

Dynamic form logs, when some core businesses involve dynamic forms, logs will be written to this file if an exception occurs.

inbox_channel.log

Logs related to the channel corresponding to the inbox.

email.log

Logs related to mail receiving and sending.

database.log

Database-related operation logs.

access_log.log

Logs related to user access.

call_event.log

PBX-related logs will be written to this file.

schedule_jobs.log

Logs related to scheduled jobs.

crm_data.log

If an exception occurs when communicating with a third-party CRM, please refer to this document.

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