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You can integrate WhatsApp accounts to |
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CloudCX Inbox to provide customer service in the WhatsApp channel. After successfully connecting your WhatsApp account, tickets are created for all incoming WhatsApp messages to the account. |
Currently, Cloud CX CloudCX supports three two types of WhatsApp account integration:
Twilio WhatsApp: Connects your account using Twilio WhatsApp APIMessage Bird WhatsApp: Connects your account using Message Bird WhatsApp API
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WhatsApp Cloud: Connects your account using WhatsApp Cloud API
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