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Only one phone number is allowed per FB Developer App. To add and connect more phone numbers, create another app by repeating Step 1 in this guide.

Step 1: WhatsApp Business Cloud

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Account + CloudFon CX subscription

First, make sure you have a WhatsApp Business Cloud Account. If you don't, read this:

📗 How to Apply for a WhatsApp Business Cloud Account

Step 2: Add WhatsApp Cloud channel

  1. In your CloudFon CX, Select Inbox > Channels, and then click on WhatsApp

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  1. On the next page, Click Add icon, and then Select WhatsApp Cloud.

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You should see the following:

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Note: The“Name” is custom.

  • Fill in the Phone ID,Token and WhatsApp Business Account ID you saved locally in the WhatsApp channel account.

About obtaining Phone ID, Token and WhatsApp Business Account ID, please read:How to Apply for a WhatsApp Business Cloud Account

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  • Copy the Webhook URL and Verify token from the CloudFon’s WhatsApp channel account .

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  • On the Edit webhook’s callback URL pop-up, provide the Webhook URL and Verify token you copied from CloudFon CX in the previous step,then Click Verify and save.

About this step,please read:How to Apply for a WhatsApp Business Cloud Account

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