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In this guide we will show you how to register a WhatsApp Cloud API number and connect it to CloudFon CXCloudCX.

Info

Only one phone number is allowed per FB Developer App. To add and connect more phone numbers, create another app by repeating Step 1 in this guide.

Step 1: WhatsApp Business Cloud Account +

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CloudCX subscription

First, make sure you have a WhatsApp Business Cloud Account. If you don't, read this:

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Step 2: Add WhatsApp Cloud channel

(1)In your CloudFon CXCloudCX, Select Inbox > Channels, and then click on WhatsApp

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  • Copy the Webhook URL and Verify token from the CloudFon’s CloudCX’s WhatsApp channel account .

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  • On the Edit webhook’s callback URL pop-up, provide the Webhook URL and Verify token you copied from CloudFon CX CloudCX in the previous step,then Click Verify and save.

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Step4. Set Up a Webhook

  • Go back to CloudFon CXCloudCX, click Save.

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That's it!

Your WhatsApp Business Cloud account is now connected to CloudFon CXCloudCX.