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In this guide we will show you how to register a WhatsApp Cloud API number and connect it to CloudFon CXCloudCX.
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Only one phone number is allowed per FB Developer App. To add and connect more phone numbers, create another app by repeating Step 1 in this guide. |
Step 1: WhatsApp Business Cloud Account +
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CloudCX subscription
First, make sure you have a WhatsApp Business Cloud Account. If you don't, read this:
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Step 2: Add WhatsApp Cloud channel
(1)In your CloudFon CXCloudCX, Select Inbox > Channels, and then click on WhatsApp
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Copy the Webhook URL and Verify token from the CloudFon’s CloudCX’s WhatsApp channel account .
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On the Edit webhook’s callback URL pop-up, provide the Webhook URL and Verify token you copied from CloudFon CX CloudCX in the previous step,then Click Verify and save.
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Step4. Set Up a Webhook
Go back to CloudFon CXCloudCX, click Save.
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That's it!
Your WhatsApp Business Cloud account is now connected to CloudFon CXCloudCX.