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  • Fixed the issue that the inbox audit log did not display channel information.

  • Fixed the issue that the ticket in the Recycle Bin in the agent console cannot be deleted.

  • Fixed the issue when @ an agent in the ticket note, this agent ticket list would not receive a notification.Fixed the issue where email signatures for outgoing and incoming emails were displayed differently.

  • Fixed the issue where the "Automatically end chats if visitors don't respond" feature was not functioning.

  • Fixed the issue preventing the telegram channel from sending WAV format audio files.

  • Fixed the display issue in the Notification Center tables.

  • Fixed the issue where WhatsApp template messages could only be sent if the customer had sent a message several minutes prior.

  • Fixed the issue with incorrect SLA sorting.

  • Fixed the issue where long text messages sent via the SMS channel were not displayed properly.

  • Fixed the issue where custom views with tags as conditions in the agent console would filter tickets incorrectly.

  • Fixed the issue that the time format could not be saved successfully after being modified.

  • Fixed the issue with the calculation of days in the time filter.

  • Fixed some issues with report data statistics.

  • Fixed the issue where user avatar modification failed.

  • Fixed some issues with incorrect prompts and spelling.

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