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4.2 Agent Assist Setup

4.2 Agent Assist Setup

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Last updated: Oct 15, 2024

CloudCX Agent Assist is an AI-based virtual assistant that helps increase agent productivity by generating quick responses and summaries for chats and tickets for agents.

Before using the AI features, please connect the OpenAI first.

8.4 Integrating OpenAI in CloudCX

 

 

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