Version: CX 3.1.0.
Release Date: 11th, July，2023
Bug fixes
Fix some bugs
New Add Features
New Agent UI
New Admin UI
Office Hour & Holidays
Support SLA
Omnichannel Widget
Support Gmail (Inbox & SMTP)
Password Policy
Two-Factor Authentication (Email)
GDPR Compliance
Anti-Hacking
Salesforce Integration
Support WhatsApp Cloud API
WhatsApp proactive template messages
Support more message types
Notifications & Email Template
Improve Feature
Optimized Routing Rules
Optimized Auto distribution Strategy
Optimized tenant management
Optimized On-Premise deployment
Optimized License system
Optimized IP address prevention strategy
Optimized SMTP Server Feature
Delete Features
N/A