You are now ready to browse through the Widget menu and create a complete package of how the chat button and window should look, what details you wish to collect before beginning a chat, details that you wish to save after the chat ends, customize a survey to collect feedback, set up the language that you wish to use, configure your routing rules, and so forth.
You also can add more social channels in one widget, likes WhatsApp, Facebook, Email, SMS and Call. Visitors can select their favorite channels to connect your agents.