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CloudCX Connector Hub provides integration with Gmail via the API for Google. The configuration is done server-side, in an easy and straightforward way. Let's follow the instructions step by step to complete the integration with Gmail.

Create A Project

To integrate with Gmail, you have to create a project in the Google Cloud portal. You can find more details about creating a project https://cloud.google.com/resource-manager/docs/creating-managing-projects?_gl=1*1etkyrs*_ga*Nzc1OTUzMzMxLjE3MjI0MTA4ODY.*_ga_WH2QY8WWF5*MTcyNDY2MjUyNi4yLjAuMTcyNDY2MjUyNi42MC4wLjA. .

Create A Project

  1. Go to the Google Cloud portal.

  2. Click on “Select a project”, and click on “NEW PROJECT” to create a new project.

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  1. Enter a Project name for your project, click on “CREATE” to create it.

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  1. After creating the project, click on “SELECT PROJECT” to configure.

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Create An App

  1. Go to APIs & Services > Enabled APls & services, click on “ENABLE APIS AND SERICES”.

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  1. Find the ”Gmail API“ card, Click on “ENABLE” to enable this API.

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  1. Click on OAuth consent screen, select External User Type and click on “CREATE” to create an app for the project.

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  1. In the OAuth consent screen step, enter the App name and User support email for this app.

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  1. Enter your domain your_domain to the Authorized domains, your email address to the Developer contact information, then click on “SAVE AND CONTINUE”.

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  1. In the Scopes step, click on “ADD OR REMOVE SCOPES”, select the scope “…/auth/userinfo.email”and click on “UPDATE”, then click on “SAVE AND CONTINUE”.

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  1. In the Test users step, click on “SAVE AND CONTINUE”.

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  1. In the Summary step, click on “BACK TO DASHBOARD”.

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  1. Click on “PUBLISH APP” to push the app to production.

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Configure the App

  1. In the Credentials, click on “+CREATE CREDENTIALS” to select “OAuth client ID”.

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  1. Select Web application from Application type, add the Authorized Redirect URL https://your_cx_domain/api/v1.0/gmail/integration/callback to the Authorized Redirect URIs, then click on “CREATE”.

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Once you create OAuth client ID, you will have to obtain the Client ID and Client Secret. These values will be required while setting up in the Connector Hub.

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Configure Gmail Integration in CloudCX

Log in to your system administrator portal https://your_cx_domain:9006, go to Advance > Connector Hub Setting > Gmail to configure.

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That's all the Gmail integration, now, you can connect your Gmail account to the Inbox > Channels > Email in your tenant https://cloudfon.atlassian.net/wiki/spaces/CX/pages/49283141/3.1.1+Email#Gmail or your SMTP server 9.2.2 Custom SMTP Server ！

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