Single sign-on (SSO) is a user authentication tool that enables users to securely access multiple applications and services using just one set of credentials. CloudFon SSO allows your agents to sign in to CloudFon using a third-party application. That way your team can move between different tools and doesn't have to remember multiple sets of login credentials.
Step by Step Instructions
（1）Log in to your Cloudfon CX Control Panel.
（2）Click Edit Profile icon, then the following pop-up will appear:
（3）Click Single Sign-On. Select the third-party application you want to connect.
Note: You can connect to Google and Office365 only when the system admin has configured it.
When you connect successfully, it will show the account.
And now your agent has been bound to the Office 365 account, you can log in the CloudFon by Office 365 account directly.
If you connect through the login page instead of User Setting for the first time, you need to bind an agent account after you connect to a third-party application.
