✅ Cloudfon connector hub provides integration with Zoho via the API for CRM. The configuration is done server-side, in an easy and straightforward way. Let's follow the instructions step by step to complete the integration with Zoho.
Zoho Configuration
Login your zoho by https://api-console.zoho.com/ and goto Add Client -> Client Type(Server-based Applications)
Click to Add Client
Fill in some information necessary to create the app and then click "save"
Re-enter Applications, find the newly created application in the list on the left, click the title, enter the information page.
Copy Client ID and Client Secret, it will be used later
Cloudfon CX Configuration
Log in to the system administrator portal, click "Advanced"-> "Apps Setting"-> "ZOHO" to enter the Zoho settings page.
Fill in the Client Id and Client Secret of your Zoho application into Client-id and Client-Secret, and fill "https://accounts.zoho.com" into both Account Server Address and CRM address. Then click save. After that the system will prompts you that Save successfully.
Configure Callback for Zoho APP
Copy Authorized Redirect URL
Go back to Zoho App and past the copied Authorized Redirect URL into Authorized Redirect URIs.
That's all of the Zoho integration, and then you can connect your Zoho account in all tenant！