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Version: CX 3.1.0.

Release Date: 11th, July,2023

Bug fixes

  • Fix some bugs

New Add Features

  • New Agent UI

  • New Admin UI

  • Office Hour & Holidays

  • Support SLA

  • Omnichannel Widget

  • Support  Gmail(Inbox & SMTP)

  • Password Policy

  • Two-Factor Authentication(Email)

  • GDPR Compliance

  • Anti-Hacking

  • Salesforce Integration

  • Support Whatsapp Cloud API

  • Whatsapp proactive template messages

  • Support more message types

  • Notifications & Email Template

Improve Feature

  • Optimized Routing Rules

  • Optimized Autodistribution Strategy

  • Optimized tenant management

  • Optimized On-Premise deployment

  • Optimized License system

  • Optimized IP address prevention strategy

  • Optimized SMTP Server Feature

Delete Features

  • N/A

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