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An option that allows users to create additional away statuses, such as lunch break, meeting, and phone call, to allow customization over and above the default away status.

Step by Step Instructions

  1. Log in to the Cloudfon CX control panel.

  2. From the left navigation menu, go to People > Custom Away Status.

  3. Click Add.

  1. Fill in status name.

  1. Click Save.

  2. Click “Edit” icon, you can modify the status name.

  1. Click “Delete” icon, you can delete this status.

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