Webhooks enable you to extend the capabilities of CloudCX Contacts. It is a tool to receive notifications from CloudCX when a trigger happens on a contact event. It allows you to register an http:// or https:// URL where the event data can be stored in JSON format. For example, you can use webhook as trigger action to send the contacts info to a 3rd party system.
Event Data Sent to Your Server
When a contact is created
When a contact is updated
When a contact is deleted
Add Contacts webhook
Login to your CloudCX Control Panel.
Click Apps&Intergrations.
Go to the Webhooks card and click Settings.
Click create contact webhook
Choose the Event type and provide the URL to which the event data will be sent.
Click Save.