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CloudCX Connector Hub provides integration with HubSpot via the API for CRM. The configuration is done server-side, in an easy and straightforward way. Let's follow the instructions step by step to complete the integration with Hubspot.

Create A Hubspot App

To integrate with HubSpot, you need to create a HubSpot app within your HubSpot account.

Prerequisites

  1. A valid HubSpot Account.

  2. An account that has the Administrator role.

Create A Hubspot App

  1. Go to https://developers.hubspot.com/.

  • If you already have a HubSpot developer account, click on “Go To My Account”, then skip to Step 5.

  • If you don’t have a HubSpot developer account, click on“Create a developer account” to create a HubSpot developer account.

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  1. Click on “Create App Developer account”.

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  1. Log in with your HubSpot account, and click on “Continue with this user”.

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  1. Click on “Start sign-up”, and enter the Job Role, company name to create a HubSpot developer account.

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  1. From the left navigation menu, go to Apps, then click on “Create app”.

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  1. In the App Info, enter the Public app name for your app.

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  1. In the Auth settings, add Authorized Redirect URL https://your_cx_domain/backend/api/v2.0/integration/app/callback/api/hubspot to the Redirect URLs.

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  1. Turn on advanced scope settings, click on “+Add new scope” to add the below scopes.

  • crm.lists.read

  • crm.lists.write

  • crm.object.companies.read

  • crm.object.companies.write

  • crm.object.contacts.read

  • crm.object.contacts.write

  • crm.object.owners.read

  • oauth

  • tickets

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  1. After adding the required scopes, click on “Save changes”.

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In the Auth settings, you will have to obtain the Client ID and Client Secret. These values will be required while setting up in the Connector Hub.

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Configure HubSpot Integration in CloudCX

Log in to your system administrator portal https://your_cx_domain:9006, go to Advance > Connector Hub Setting > HubSpot to configure.

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That's all the HubSpot integration, now, you can connect your HubSpot to the App & Integrations > HubSpot in your tenant 8.5 Integrating HubSpot in CloudCX

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