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Here is an optional setting available for different tenants. Each tenant can choose to utilize a custom CRM application setting on their respective tenant page. More details, can refer the following link.

8.5 3 Integrating HubSpot in CloudCX

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That's all the HubSpot integration, now, you can connect your HubSpot to the App & Integrations > HubSpot in your tenant 8.5 3 Integrating HubSpot in CloudCX

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