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(5)If all 10 Backup codes have been used, you can click "Gennerate “Generate new codes" codes” to generate new ones.

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1.2 Authenticator App

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The authenticator app authentication is successfully enabled with your account.

(4)Click Done to close the pop-up(4)Now your account has been enabled with 2FA successfully. If you lose your device, you'll need these backup codes to log into your account. We recommend you download them to keep them in a safe place.

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(5)Click View Backup Codes to view and download your backup codes.

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CloudCX provides users with five login attempts to enter the authentication code received from either the Email or Authenticator app. In case of failure to log in on the third or fourth attempt, a warning message is displayed on the Input Authentication Code page: “Please try again in five minutes.”

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