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CloudCX Connector Hub provides integration with ZOHO via the API for CRM. The configuration is done server-side, in an easy and straightforward way. Let's follow the instructions step by step to complete the integration with ZOHO.

Here is an optional setting available for different tenants. Each tenant can choose to utilize a custom CRM application setting on their respective tenant page. More details, can refer the following link.

8.2 Integrating ZOHO CRM in CloudCX

Table of Contents

Create A ZOHO App

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  1. Go to your ZOHO API Console and click on “+ADD CLIENT”.

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  1. Choose Select the Server-based Applications Client Type and click on “CREATE NOW”.

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That's all the ZOHO integration, now, you can connect your ZOHO to the App & Integrations > ZOHO in your tenant 8.2 Integrating ZOHO CRM in CloudCX

Warning Message

This warning message indicates that the ZOHO CRM Application, configured on the System Connect Hub, is incorrect or invalid.

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