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CloudCX allows you to control whether the privacy Commitment for visitors in WebChat is displayed or not, and also enables you to customize the content of the Commitment.

Step-by-Step Instructions

  1. Go to your system CloudCX installation domain, and log in with the admin account.

  2. From the left navigation menu, go to Omni WidgetSettings > Ban List > Privacy Commitment

  3. Turn on the Enable Privacy Commitment toggle key.

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