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Chat Window is the window on which your visitors chat with your agents. |
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You can tailor the window and make it match the style of your website. |
Step-by-Step Instructions
Log in your CloudFon Contact Center.
In Go to your system
CloudCX installation domain, and log in with the admin account.From the left navigation barmenu, go to Omnichannel Omni Widget > My Widget. Select a Widget from the My Widgetdrop drop-down list,.
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Go to Widget Design>Windows Color.
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You can choose a color for the window, set the chat window's Header according to your needs.
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In the Windows page, you can do the following:
Choose colors for the Top background and Send button.
Click + Add a Header Logo to upload your own designed logo for the Header Logo.
Click + Add a Banner to upload your own designed banner for the Banner.
Enter a Greeting Message, which will display at the top of the Window.
(Optional) Advanced:
Allow visitor to switch language: With this option selected, your visitor can switch the chat window to the language he wants, and you can also set a default language for him.
Remove” Powered by…” in Widget: With this option selected, the“Powered by…” text link will not be displayed in the chat window.
Click Save.
(Optional) Click Live Preview button to preview.
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