Version: CX 3.2.2
Release Date: 27th, November 2023
Bug fixes
Fixed some existed bugs on Salesforce CRM
Fixed some existed bugs on Audio&Video Chat
Fixed some existed bugs on Notification
Fixed some display bugs on Dashboard
New Add Features
Support the function of Single Sign-On(SSO)
Support agent setting preferences
Add the chat bot on Work Flow
Add the function of Restricted Words
Add statistical reports for Work Flow
Improve Features
Optimized the statistical reports for Inbox
Optimized the rebranding function
Optimized the UI of the contact fields
Optimized the interaction between preview and visitor side in Web Chat
Optimized the CX login graphic verification code
Delete Features
N/A