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This guide will assist you in quickly getting started with installing and deploying the CloudCX system to meet your requirements. Progress through each section methodically, and upon completing the guide, you will be prepared to launch the CX system.

Step 1: Before started, you should also have knowledge of the Linux, and prepare TLS certificate. To learn more on prerequisite, see this https://cloudfon.atlassian.net/l/cp/qKRhTGGc

Step 2: Prepare one Linux host machine and install the CloudCX system. To learn more on installation, see this https://cloudfon.atlassian.net/wiki/spaces/CCSD/pages/48857403/Installing+Cloudfon+CX+on+Linux?atlOrigin=eyJpIjoiMzgxYTMxZWFiMDJhNGVmYzg0ZGFjYTA1NzZlYTRhZjgiLCJwIjoiYyJ9

Step 3: Use the browser to access the web portal. The first time login, you need to fill in some necessary information for system initialization. To learn more on initialization, see this https://cloudfon.atlassian.net/wiki/spaces/CCSD/pages/49119512/System+initialization?atlOrigin=eyJpIjoiYTE4Mzg2ZDI4ZGEyNDY3Mzk5MGY2ZGZhZTljOGQzNDMiLCJwIjoiYyJ9

Step 4: Configure the Email Server, to send relevant email notifications to administrators. To learn more on configuring steps, see this https://cloudfon.atlassian.net/wiki/spaces/CCSD/pages/52134276/Configuring+Email+Notifications?atlOrigin=eyJpIjoiMDQ0NTQ5NDk5YjFkNDM1YWJlYjVjNmE5OWI5YjQ0YjMiLCJwIjoiYyJ9

Step 5: Build connector hub to configure the application integration, including social channels, CRM, file server and so on, which will help your users get easier account authorization when operation. To learn more on integration, see this https://cloudfon.atlassian.net/wiki/spaces/CCSD/pages/51970442/Connector+Hub+Setting?atlOrigin=eyJpIjoiNTBiMTY4YmFlOTNjNGZmMWJkMTZkY2Q1ZDg5YzMxYWIiLCJwIjoiYyJ9

Step 6: Create tenants for your customers with multi-tenant system that allows you to manage multiple tenants, each of which is isolated in data. To learn more on tenants management, see this https://cloudfon.atlassian.net/wiki/spaces/CCSD/pages/52068763/Tenant+Management?atlOrigin=eyJpIjoiNzFjNmZlZjg3Y2FjNDAzYTllYzA1N2Y0ZmIzMGQzNzYiLCJwIjoiYyJ9

Step 7: Look through the https://cloudfon.atlassian.net/wiki/spaces/CX , then your users will be ready to start an exciting CX journey~

✉️ Contact Us: support@cloudfon.net