...
（2）From the left navigation menu, go to Inbox > Channels > Email.
...
POP3&IMAP account
Note: The steps to add IMAP are the same as POP3.
...
（3）In the Permission requested window, click Accept to grant permissions to CloudFon CX.Your Office 365 account is added to CloudFon CX after permissions are granted successfully. The added account appears in the email account list.
（4）Your Office 365 account is added to CloudFon CX after permissions are granted successfully. The added account appears in the email account list.
...