Version: CX 23.1.20.
Release Date: 31st11th, May，2023July，2023
Bug fixes
Fix some bugs
New Add Features
Add security strategy: support password policy, access to IP list, audit logs
File server separation now supports two storage methods: local storage and mini storage
Improve Feature
Inbox supports more message typesNew Agent UI
New Admin UI
Office Hour & Holidays
Support SLA
Omnichannel Widget
Support Gmail(Inbox & SMTP)
Password Policy
Two-Factor Authentication(Email)
GDPR Compliance
Anti-Hacking
Salesforce Integration
Support Whatsapp Cloud API
Whatsapp proactive template messages
Support more message types
Notifications & Email Template
Improve Feature
Optimized Routing Rules
Optimized Autodistribution Strategy
Optimized tenant management
Optimized On-Premise deployment
Optimized License system
Optimized IP address prevention strategy
Optimized SMTP Server Feature
Delete Features
N/A