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（2）From the left navigation menu, go to Inbox > Channels > SMS.
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Twilio SMS
a. Create a Twilio account
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You should see the following:
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Note: The”Name” is custom.
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(3) Once you've filled in the information in the CloudFon CX Twilio setup page, click Save
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Message Bird SMS
a. Click Add and choose Message Bird SMS from the drop-down list.
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