Version: CX 3.1.0.
Release Date: 11th, July，2023
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New Agent UI
New Admin UI
Office Hour & Holidays
Support SLA
Omnichannel Widget
Support Support Gmail (Inbox & SMTP)
Password Policy
Two-Factor Authentication (Email)
GDPR Compliance
Anti-Hacking
Salesforce Integration
Support Whatsapp WhatsApp Cloud API
Whatsapp WhatsApp proactive template messages
Support more message types
Notifications & Email Template
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Optimized Routing Rules
Optimized Autodistribution Auto distribution Strategy
Optimized tenant management
Optimized On-Premise deployment
Optimized License system
Optimized IP address prevention strategy
Optimized SMTP Server Feature
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