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To connect your Instagram Professional account to Cloudfon CX, follow these steps:

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(1)Log in to your Cloudfon CX Panel.

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(2)From the left navigation menu, go to Inbox > Channels > Instagram.

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(3)Click Add Instagram Page.

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(4)Log in with your Facebook account.

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Info

Note: 

  • If you have multiple Facebook Pages created on your Facebook account, select the one that is associated with the Instagram Professional account to connect it to CloudFon CX.

  • If there are multiple Instagram Professional accounts to select, you need to select respective Facebook Pages and Instagram Professional accounts.

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(5)Click Continue as XXX.

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(6)If all correct, you will see success page.

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(7)Turn ON the toggle key to enable the integration of the Instagram account.

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(8)The connected Instagram accounts are listed on the Instagram page. You can delete these accounts from the Action column.