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Log in to your Cloudfon CX Panel.
From the left navigation menu, go to Inbox > Channels > SMS.
Twilio SMS
a. Create a Twilio account
First you’ll need to create a Twilio account. You’ll also need to buy a Twilio phone number which supports SMS.
b. Click Add and choose Twilio SMS from the drop-down list.
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Enter the details in the Name field, Twilio account SID, Auth token, and Phone number SID.
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You should see the following:
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c. Copy Twilio settings to CloudFon CX
From your Twilio account settings:
(1) Copy your Account SID and your Auth Token to the CloudFon CX Twilio setup page.
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(2) From your Twilio phone number settings page copy your phone number SID to the CloudFon CX Twilio setup page.
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(3) Once you've filled in the information in the CloudFon CX Twilio setup page, click Save
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Message Bird SMS
The phone number is added. You can continue to add more phone numbers if you have more than one you want to manage using Cloudfon CX.
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Click Add and chooseMessage Bird WhatsApp from the drop-down list.
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