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You should see the following:

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Note: The”Name” is custom.

c. Copy Twilio settings to CloudFon CX

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(3) Once you've filled in the information in the CloudFon CX Twilio setup page, click Save

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  • Message Bird SMS

a. Click Add and choose Message Bird SMS from the drop-down list.

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You should see the following:

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c. Copy Message Bird settings to CloudFon CX

Copy your Message Bird API Key, Channel ID and Phone Number to the CloudFon CX Twilio setup page.

(1) Log in https://dashboard.messagebird.com.

(2) Click Bird icon, go to Dashboard page,

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On the Dashboard page, click Show, Message Bird API Key will display.

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(3) Click Channels,

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(4) then click SMS,

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you can get Message Bird Channel Id.

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(5) Click edit icon,

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Phone Number will display.

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d. Once you've filled in the information in the CloudFon CX Message Bird setup page, click Save

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  1. The phone number is added. You can continue to add more phone numbers if you have more than one you want to manage using Cloudfon CX.

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  1. Click Add  and choose WhatsApp from the drop-down list.

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  1. Enter the details in the Name field, MessageBird API Key, MessageBird Channel Key, and Phone number.

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