Email is one of the most popular and effective customer service channel. With Cloudfon CX Inbox, you can add your email accounts to Inbox to provide customer service in the email channel. After successfully connecting your email account, tickets are created for all incoming emails to the account, and the messages that you send out appear in the Sent folder of your email account.
Currently, CloudFon CX supports this type of email accounts:
POP3 account
Office 365 account
IMAP account
Gmail
Step by Step Instructions
Log in to your Cloudfon CX Control Panel.
From the left navigation menu, go to Inbox > Channels > Email.
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