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Chat Window is the window on which your visitors chat with your agents. It is fully customizable. You can tailor the window and make it match the style of your website. |
Step-by-Step Instructions
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Go to your system
CloudCX installation domain, and log in with the admin account.
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From the left navigation
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menu, go to Omni Widget > My Widget. Select a Widget from the My Widget
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drop-down list
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.
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Go to Widget Design>Windows.
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（4）You can choose a color for the window, and set the chat window's Header logo and Banner as you like.
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In the Windows page, you can do the following:
Choose colors for the Top background and Send button.
Click + Add a Header Logo to upload your own designed logo for the Header Logo.
Click + Add a Banner to upload your own designed banner for the Banner.
Enter a Greeting Message, which will display at the top of the
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Window.
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（6）You can also set Advanced options.
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(Optional) Advanced:
Allow visitor to switch language: With this option selected, your visitor can switch the chat window to the language he wants, and you can also set a default language for him.
Remove” Powered by…” in Widget: With this option selected, the“Powered by…” text link will not be displayed in the chat window.
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Click Save.
(Optional) Click Live Preview button to preview.
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