...
Turn on the toggle to enable Al to learn from the support content in your knowledge base.
Select one or more knowledge base resources, then articles from your knowledge bases will be used in this dataset.
| Info |
|---|
Click here, and learn how to manage your knowledge base. |
...
External URL:
Turn on the toggle to enable Al to learn from imported content from public URLs, such as websites.
Click Add an External Content.
Input any public URL (such as pages on your website, pricing information, blog posts, etc.)
(Optional) You can click
to unfold the input area, input a list of special URLs.Click Add to add the external content.
...