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To set up email authentication via CloudCX Control Panel, follow these steps:
（1）Go to Profile> User Setting > Two-Factor Authentication(2FA).
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Edit Profile > Security Settings.
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（2）If you want to set up email authentication, click Set up.
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The email authentication is successfully enabled with your account.
（4）Click Done to close the pop-up.
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（4）Now your account has been enabled with 2FA successfully. If you lose your device, you'll need these backup codes to log into your account. We recommend you download them to keep them in a safe place.
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（5）If all 10 Backup codes have been used, you can click "Gennerate new codes" to generate new ones.
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1.2 Authenticator App
（1）If you want to set up authenticator app authentication, click Set up.
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Note: You have the option to input the secret code provided on the Link the app to your account pop-up directly into your 2FA authenticator app if you encounter difficulties connecting via a QR Code.
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（3）Click Next.
The 2FA authenticator app generates the six-digit numeric code. , Provide the six-digit numeric code on the Enter the Authentication Code pop-up.
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The authenticator app authentication is successfully enabled with your account.
（5）Click （4）Click Done to close the pop-up.
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1.3 Backup Code of 2FA
Upon receiving an initial backup code via email, you can utilize it to log in in case of a lost device or login issues. Additionally, you have the option to create a new backup code.
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2. Reset Two-Factor Authentication (2FA)
2.1 Email authentication
（1）Click Reset to reset the email authentication.
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Note: In case you want to disable the email authentication, click Turn off.
2.2 Authenticator App
（1）Click Reset to reset the authenticator app authentication.
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Note: In case you want to disable the authenticator app authentication, click Turn off.
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（5）Click View Backup Codes to view and download your backup codes.
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2. Set the frequency of 2FA
（1）From the left navigation menu, go to your Security >Advanced> 2FA Policy.
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（2）Set the Frequency of Two-Factor Authentication for your Login
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（4）Click Save.
When set 14 days-skip, if you clear the agent clears the browser cookie or uses a different browser, it is no longer a trusted device or browser for logging in to the Control Panel. However, you can set every login as a default setting.
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3. 2FA Warning Messages
Login Attempt Failed
CloudCX provides users with five login attempts to enter the authentication code received from either the Email or Authenticator app. In case of failure to log in on the third or fourth attempt, a warning message is displayed on the Input Authentication Code page: “Please try again in five minutes.”
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