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When setting up configuring the SSO application, both you and your agents gain will have the ability to log in to CloudCX capability to access the platform through a third-party application. This streamlines simplifies the login process for your team, allowing enabling them to seamlessly switch transition smoothly between various different tools without the need having to juggle manage multiple sets of login credentials.

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SSO Application--Google

  1. Login to https://console.cloud.google.com/welcome/new

  2. Select a Project, to click OAuth consent screen.

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  1. Enter the Client ID and Client secret, and click Save to complete the configuration.

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SSO Application--Office 365

  1. Login to https://entra.microsoft.com/#view/Microsoft_AAD_IAM/EntraHome.ReactView Add a new registration.

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  1. Enter the Client ID and Client secret, and click Save to complete the configuration.

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Single Sign-On Using

(1)Click User Setting icon, then the following pop-up will appear:

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  1. Click User Avatar, and select Edit Profile > Security Setting

  2. Select the third-party application you want to connect.

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  1. image-20240903-073054.pngImage Added

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  1. If you have been bound to the Office 365 account, you can log in the

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  1. platform by Office 365 account directly.

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Info

Note: When accessing for the first time, if you log in via the login page instead of the User

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Settings, you

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will be required to

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link an account

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once you establish a connection with a third-party application.

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SSO Warning Message

If no Single Sign-On (SSO) applications are configured or the application is invalid, users will encounter the following warning message when attempting to utilize the SSO feature.

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