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The inbox channel logs is a record of outgoing messages for each channel of Inbox, where you can view the sending status and details of the message. |
View the list of messages
Login to your Control Panel.
From the left navigation menu, click Global Settings.
Go to the Security Logs menu and click Inbox channel logs.
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You can see the ID of the message, the time it was sent, the status of the message sent, the associated ticket, and so on，When a message fails to be sent, you can view the reason for the failure.
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