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To connect with Facebook, your CloudCX system administrator needs to complete the integration in the CloudCX admin system > Connector Hub Settings > Facebook. You can find more details about Integrate with Facebook here Integrate with Facebook .
Step-by-Step Instructions
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Log in with your Facebook account.
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Click on “Continue as XXX”.
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Select a Business to connect the Business’s Pages.
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Select the page you want to connect.
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Click on “Save” to approve the permission requests from your CloudCX system.
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Click on “Got it” to finish this connection, the Facebook connect page will be closed automatically.
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The connected Facebook pages will be listed on the Inbox > Channels > Facebook. Now, CloudCX will be able to receive or send messages from or to the connected page.
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