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This guide will help you get quickly started with installing and deploying the CloudFon CX CloudCX system to suit your needs. Work through each section step by step and once you have worked through the guide, you'll be ready to launch the CX system. |
Step 1: Before started, you should also have knowledge of the Linux, and prepare TLS certificate. To learn more on prerequisite, see this
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https://cloudfon.atlassian.net/l/cp/qKRhTGGc
Step 2: Prepare one Linux host machine and install the
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CloudCX system. To learn more on installation, see this
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https://cloudfon.atlassian.net/wiki/spaces/CCSD/pages/48857403/Installing+Cloudfon+CX+on+Linux?atlOrigin=eyJpIjoiMzgxYTMxZWFiMDJhNGVmYzg0ZGFjYTA1NzZlYTRhZjgiLCJwIjoiYyJ9
Step 3: Use the browser to access the web portal. The first time login, you need to fill in some necessary information for system initialization. To learn more on initialization, see this
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https://cloudfon.atlassian.net/wiki/spaces/CCSD/pages/49119512/System+initialization?atlOrigin=eyJpIjoiYTE4Mzg2ZDI4ZGEyNDY3Mzk5MGY2ZGZhZTljOGQzNDMiLCJwIjoiYyJ9
Step 4: Configure the Email Server, to send relevant email notifications to administrators. To learn more on configuring steps, see this
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https://cloudfon.atlassian.net/wiki/spaces/CCSD/pages/52134276/Configuring+Email+Notifications?atlOrigin=eyJpIjoiMDQ0NTQ5NDk5YjFkNDM1YWJlYjVjNmE5OWI5YjQ0YjMiLCJwIjoiYyJ9
Step 5: Build connector hub to configure the application integration, including social channels, CRM, file server and so on, which will help your users get easier account authorization when operation. To learn more on integration, see this
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https://cloudfon.atlassian.net/wiki/spaces/CCSD/pages/51970442/Connector+Hub+Setting?atlOrigin=eyJpIjoiNTBiMTY4YmFlOTNjNGZmMWJkMTZkY2Q1ZDg5YzMxYWIiLCJwIjoiYyJ9
Step 6: Create tenants for your customers with multi-tenant system that allows you to manage multiple tenants, each of which is isolated in data. To learn more on tenants management, see this
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https://cloudfon.atlassian.net/wiki/spaces/CCSD/pages/52068763/Tenant+Management?atlOrigin=eyJpIjoiNzFjNmZlZjg3Y2FjNDAzYTllYzA1N2Y0ZmIzMGQzNzYiLCJwIjoiYyJ9
Step 7: Look through the
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